Privacy Policy
Last updated: April 3, 2026
This Privacy Policy describes how ProTrade collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. We understand that your trust is essential, and we take the security of your personal data seriously.
Information We Collect
We collect various types of information to provide and improve our trading education services. This includes personal information you provide directly when registering for courses, creating an account, or contacting us with questions.
We gather usage data automatically when you interact with our platform, such as the courses you view, your progress through lessons, and the pages you visit. We also collect information about your device and browser, including your IP address and access times.
- Registration and account information (name, email, password)
- Course enrollment and completion data
- Learning progress and quiz performance
- Communication preferences and contact history
- Device and browser information for technical optimization
How We Use Your Information
We use the information we collect to deliver our trading education services, personalize your learning experience, and communicate with you about your account and courses. Your data helps us understand which content is most valuable and where improvements are needed.
We analyze usage patterns to enhance course materials, improve platform functionality, and develop new features that better serve our community. We may also use your information to send updates about new courses, educational resources, and important announcements related to market developments and risk awareness.
Your information helps us comply with legal obligations and protect against fraudulent activity. We never sell your personal data to third parties or use it for marketing purposes unrelated to our educational platform.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption for data transmission and storage.
We maintain strict access controls and regularly audit our security practices. All staff members who handle personal data are required to follow our privacy protocols and confidentiality agreements. Despite these measures, no online system is completely secure, and we encourage you to use strong passwords and protect your account credentials.
Your Privacy Rights
You have the right to access, review, and request corrections to your personal information at any time. You can update your account details through your profile settings or by contacting us directly.
You have the right to request deletion of your personal data, subject to legal and contractual obligations we may have. You may also withdraw consent for specific uses of your information, such as marketing communications, without affecting the legality of processing that occurred before withdrawal.
You have the right to data portability, meaning you can request your information in a structured, commonly used format. If you believe we have violated your privacy rights, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze how you use our platform. Cookies are small files stored on your device that help us provide personalized content and measure the effectiveness of our services.
Essential cookies are necessary for the platform to function properly, such as maintaining your login session. Analytics cookies help us understand user behavior and improve our services. You can control cookie settings through your browser preferences, though some features may not work properly if cookies are disabled.
Third-Party Services
We may use third-party services to support our platform operations, such as hosting providers, payment processors, and analytics tools. These services process your information only as necessary to provide their services and are contractually obligated to maintain confidentiality.
We carefully select our partners and ensure they comply with applicable privacy regulations. We are not responsible for the privacy practices of third-party services, and we encourage you to review their privacy policies independently.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy with a new "Last updated" date.
Your continued use of our platform following notification of changes constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this policy regularly to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Email: support@pro-trade.one
Phone: +31 20 847 3562
Address: Keizersgracht 542, Amsterdam, 1017 EM, Netherlands
We will respond to your inquiry within 30 days and work to resolve any privacy concerns you may have.